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30-Day Returns
Not the right fit? You can return your item within 30 days of delivery. See our Return & Refund Policy for the conditions and steps.
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Frequently Asked Questions
Yes. Victoria & Violet offers free standard shipping on all orders across Australia, with no minimum purchase.
Orders are processed within 2–3 business days, followed by 4–9 business days in transit with Australia Post. Total estimated delivery time is 6–12 business days.
For more details, please see our Shipping Policy.
Once your order ships, you'll receive a tracking link by email. You can also follow your parcel on our Track Your Order page.
If you need help with your delivery, contact us at info@victoria-violet.com.
We accept the payment methods shown at checkout, including Shop Pay, Apple Pay, Google Pay, Visa, Mastercard and American Express. All prices are in Australian dollars (AUD).
Yes. You'll receive an order confirmation email straight after your purchase. If you can't find it, check your spam or junk folder, or contact us at info@victoria-violet.com.
You can return items within 30 days of receiving your order. For change-of-mind returns, items must be unworn with original tags and you pay the return postage. If your item arrives faulty, damaged, or we sent the wrong item or size, we cover the return postage.
See our Return & Refund Policy for full details.
Email info@victoria-violet.com with your order number and a short description of your question.
Customer Support Hours (Sydney time, AEST/AEDT):
- Monday to Friday: 09:00–17:00
- Saturday and Sunday: Closed
We aim to respond within 24 hours on business days.
Victoria & Violet — where everyday dressing feels a little more special.
Explore a collection of contemporary fashion designed to bring ease, versatility, and a touch of elegance to your wardrobe. From relaxed everyday outfits to pieces for your next occasion, discover styles that feel as good as they look.
Victoria & Violet — Find Your Everyday Style.
30-Day Returns
Return any item within 30 days of delivery.
Free Shipping
Free shipping across Australia
Customer Support
Monday to Friday, 09:00–17:00 Sydney time. We reply within 24 hours on business days.